Outdoor Products Warranty
Element outdoor products are fully warranted to the original owner against defects in material and workmanship for a full 12 months.
Outdoor products warranty. Thanks for honoring the lifetime warranty outdoor products. Get your gear back on track by filing a claim on our warranty page. Our customer service is waiting for your call at 855 967 8197 on weekdays monday friday between 7am 5pm pst. However regardless of how careful you use the product it will eventually begin to show age and wear.
Outdoor research gear is guaranteed to perform throughout the lifetime of the product. Outdoor vitals branded products excluding stuff sacks pad straps and non outdoor vitals branded products are warranted to the original ow. Long story short the kayak capsized in the middle of this lake in nj. At a glance our warranty is here to cover any defects in craftsmanship of the product.
It does not cover normal wear and tear or user damage. Our peace of mind lifetime warranty. If you receive a product that is damaged or defective upon receipt or would like more information regarding the warranty please call 1 888 774 5840 and have your proof of purchase ready. Outdoor products camping equipment.
Two days ago i was kayaking and wearing one of your backpacks. General wear and tear normal fading and accidental damage is not covered by the warranty. We re here to help you find a solution. Outdoor products at its sole discretion will replace with a product currently available of comparable value and comparable function or issue a credit voucher for an amount not to exceed the retail replacement value of the defective item applicable.
To get started select the option that best describes you. All outdoor products items come with a 1 year limited warranty. Products with sms tags are not valid for warranty. Your backpack acted as a floatation device and ultimately saved my life.
I needed to say thank you.